YOUR RIGHTS

Confidentiality | Your Responsibilities

 
As a member of CBH, you have certain rights:

• You have the right to be treated with dignity and respect.

• You have the right to confidentiality.

• You have the right to look at your records.

• You have the right to have your treatment plan explained to you.

• You have the right to help set up your treatment plan.

• You have the right to refuse to follow your treatment plan, knowing the risks you might be taking.

• You have the right to complain if you are unhappy with the services you are using.

• You have the right to change your counselor.

• You have the right to know the qualifications and job description of any person who is helping you.

• You have the right to "Notice and Appeal" which means that if a service is denied you must receive a letter that tells you the service is denied. AND, you have the right to appeal (ask for another review of) that decision (Complaints and Grievances).