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MEMBER SERVICES
Member Services | Emergencies | Transportation | Types of Services
When you call Member Services, they may:
- ask you questions to find out what kind of
services you need.
- recommend where you can go to get services
that are pre-approved (will be paid for).
- help make appointments for you
- refer (send) you to crisis services when you have
an emergency.
- answer your questions about the Behavioral
Health System.
Member Services can also:
- help find out if a service you ask for is covered
or paid for by CBH.
- help you get transportation to your appointments,
if necessary.
- help solve problems you may have with the
services you are getting.
- respond to your complaints and/or grievances.
Member Services will answer your call 24 hours a day,
7 days a week.
If you do not understand English, Member Services will
find someone who speaks your language and try to find
you a treatment program where your home language is
spoken.
Member Services...Your Link to Care!
Call 1-888-545-2600
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