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WHAT IS A GRIEVANCE?

A grievance is what you file when you do not agree with CBH’s decision that a service that you or your provider asked for is not medically necessary.  You may file a grievance if CBH does any one of these

  • denies a service
  • approves less than what was asked for
  • approves a different service from the one that was
    asked for
 

Next: What do I do if I have a Grievance?

First Level Grievances

 

Complaints | Grievances | Expedited Complaints and Grievances |

DPW Fair Hearings | Special Situations

 

 

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