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COMPLAINTS AND GRIEVANCES


If you are unhappy with any of your services, please call CBH at 1-888-545-2600 and speak with your Member Services Representative. Or you can write CBH at:

CBH

7th Floor
801 Market Street
Philadelphia, PA 19107

Attn: Provider Network Operations

CBH has a special way to handle your concerns. This section of the website will tell you what to do if you have a concern about your mental health or substance abuse services.

 

Did you know?.. You can get help if you are unhappy with your services and want to make a complaint or grievance. There are people who can help you with this process.

 

Complaints | Grievances | Expedited Complaints and Grievances DPW Fair Hearings | Special Situations

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